"At American Financial & Automotive Services, Inc., our mission is to enhance the professional image of our industry through exceptional customer service. Delivering the highest level of customer service will always be the driving force behind our business. It is only by consistently exceeding our customers' expectations that we can earn their loyalty, expand our customer base, and increase the value of our products."- Arden Hetland, President
American Financial & Automotive Services, Inc. takes great pride in the way that
they conduct business. From the professional dress of the field agents, to the policies
and procedures that are instilled at the rooftop level, American Financial believes
that above all else, these values are most important to the success of not only
American Financial but also the dealerships that we work with nationwide.
Through these core values, we strive to uphold the reputation of the automotive industry.
At American Financial & Automotive Services, Inc. we believe that it is just as much our responsibility to grow and develop the community and world around us, as it is to grow and develop our own business. American Financial is hands on in our community, giving back to a wide array of local and national charities.
American Financial’s goal is to succeed in automotive industry by being professional, innovative, reliable and
fair. This means observing statutory regulations that affect us, our strategic partners, and our customers. Our
Corporate Compliance Policy forms the basis for this. It draws attention to a number of principles that are of
particular importance in the implementation of practical, real-world practices.
American Financial & Automotive Services, Inc. respects state and federal law and requires all employees,
representatives, strategic partners, and controlled entities to do so as well. Our standards include, but are not limited
to the following:
We at American Financial & Automotive Services, Inc. believe that compliance is truly a grass roots effort, and as
such, all employees are empowered and required to immediately report any compliance violations. We provide
employees with access to all the tools they need to prevent violations of company regulations or applicable law.
Every supervisor must organize their area of responsibility to adhere with company rules and the law. Compliance
Officers are implemented strategically throughout the company to provide advice, training on compliance issues,
monitor the company’s compliance environment, and investigate compliance violations. Finally we continuously
audit and review the effectiveness of our compliance efforts.